FAQ

Taste our Amazing Traditional Flavors

General info


How does it work?

What are the hours of Lunch for China Wok in Palm Desert?

Lunch is served every day 11am to 3pm. Our practice is to serve our dinner menu all day on Saturdays, Sundays, and holidays. As a courtesy to guests who ask, we will provide a lunch menu at any time. There are some seasonal variations.

Delivery


How long will food delivery take from time of the ordering?

We will make every attempt to coordinate a delivery as quickly as possible. In most cases, you can expect your food to arrive 30-45 minutes from the time you place your order. Please note that delivery times will vary for a number of circumstances, such as: weather and traffic conditions, distance from restaurant to destination, special events and food preparation time. Please remember that all of our participating restaurants will be preparing your meals to order. We do suggest customers order in advance whenever possible to ensure a specific delivery time.

What fees are associated with delivery?

All orders need to be dlevered subject to delivery fee. Delivery fees are flat fee $4.95. Orders placed manually, either over the telephone with one of our customer service representatives, or via a online ordering portal, to delivered are subject to a $4.95 Fee.

What if I am not satisfied with the service or my restaurant delivery?

Note: All sales are final.

China Wok Delivery will make every effort to make sure you are satisfied with our service and your meal.
• We package your meals according to your order. Your self-employed catering and delivery professional will NOT open the packaging to verify the accuracy or preparation of your food.
• All of the self-employed catering and delivery professionals are fully screened and are fully insured. Please contact our office with any complaints or concerns.

Is our restaurant delivery site secure?

Absolutely! We do not collect any of your credit card information all credit card payments are handled by "Stripe" Read More one of the most secure payment processing company.

Payments


Do you collect credit card info?

As noted above, we don not collect or process credit card information, all our payments are processed by one of the most secure payment processor "Stripe" ones you put in your credit card info to stripe pop-up form they Handel all payment processing and make the change, you may choose to select "remember my phone #" option with stripe form so that your next online ordering experience will be smoothly and faster without typing credit card info manually because stripe will recognized you by your phone #.

But my question still not been answered!

No problem – please click the “Contact Us” link and contact our local branch directly. They will be able to help you answer any question! Happy dining!